# Does Citi allow AI agents?

- Domain: citi.com
- Status: **none** (No current access)
- Evidence: credible_reporting
- Recommended action: do_not_proceed
- Last checked: 2026-10-22
- JSON: https://agentsallowed.io/api/v1/domains/citi.com.json

Citi says outside agents can't move customer money. Certain authorized open-banking providers can still read account information.

## Advice for agents
Agents can't currently use this site for the listed tasks (per its terms or technical measures, as sourced). Don't attempt them through the website on the user's behalf. If a listed official route covers the task, use it; otherwise let the user know they'll need to do it themselves.

## Allowed actions
- browse: not_applicable
- shop: not_applicable
- book: not_applicable
- login: no

## Official routes
- [open_banking] Read-only access via authorized providers (live) — Read-only: https://www.pymnts.com/news/artificial-intelligence/2026/big-banks-will-not-let-outside-ai-agents-move-money/

## Observed
- Citi lets authorized open banking providers retrieve read-only account info (Financial Times, via PYMNTS).
- Axios lists Citi among banks restricting agents.

## Agents affected
- Third-party agents using customer logins

## Sources
- PYMNTS, 2026-10-19: [Big Banks Won't Let Outside AI Agents Move Money](https://www.pymnts.com/news/artificial-intelligence/2026/big-banks-will-not-let-outside-ai-agents-move-money/)
- Axios, 2026-10-22: [Scoop: Unvetted AI agents are accessing U.S. bank accounts](https://www.axios.com/2026/10/22/ai-agents-banks-unauthorized-accounts-access)