{
  "$schema": "https://agentsallowed.io/api/v1/schema/record.schema.json",
  "schema_version": "1.2.0",
  "found": true,
  "domain": "citi.com",
  "aliases": [],
  "brand": "Citi",
  "slug": "citi",
  "category": "finance",
  "status": "none",
  "status_label": "No current access",
  "evidence": "credible_reporting",
  "recommended_action": "do_not_proceed",
  "advice": "Agents can't currently use this site for the listed tasks (per its terms or technical measures, as sourced). Don't attempt them through the website on the user's behalf. If a listed official route covers the task, use it; otherwise let the user know they'll need to do it themselves.",
  "allowed_actions": {
    "browse": "not_applicable",
    "shop": "not_applicable",
    "book": "not_applicable",
    "login": "no"
  },
  "official_routes": [
    {
      "type": "open_banking",
      "type_label": "Open banking (read-only)",
      "name": "Read-only access via authorized providers",
      "status": "live",
      "url": "https://www.pymnts.com/news/artificial-intelligence/2026/big-banks-will-not-let-outside-ai-agents-move-money/",
      "note": "Read-only"
    }
  ],
  "agents_affected": [
    "Third-party agents using customer logins"
  ],
  "summary": "Citi says outside agents can't move customer money. Certain authorized open-banking providers can still read account information.",
  "observed": [
    "Citi lets authorized open banking providers retrieve read-only account info (Financial Times, via PYMNTS).",
    "Axios lists Citi among banks restricting agents."
  ],
  "last_checked": "2026-10-22",
  "sources": [
    {
      "title": "Big Banks Won't Let Outside AI Agents Move Money",
      "publisher": "PYMNTS",
      "date": "2026-10-19",
      "url": "https://www.pymnts.com/news/artificial-intelligence/2026/big-banks-will-not-let-outside-ai-agents-move-money/"
    },
    {
      "title": "Scoop: Unvetted AI agents are accessing U.S. bank accounts",
      "publisher": "Axios",
      "date": "2026-10-22",
      "url": "https://www.axios.com/2026/10/22/ai-agents-banks-unauthorized-accounts-access"
    }
  ],
  "history": [
    {
      "date": "2026-10-22",
      "change": "added",
      "status": "none",
      "note": "Initial record."
    }
  ],
  "page_url": "https://agentsallowed.io/brands/citi/",
  "api_url": "https://agentsallowed.io/api/v1/domains/citi.com.json",
  "disclaimer": "Informational only, not guaranteed and not legal advice. Not affiliated with Citi. Always follow the site's own terms. See https://agentsallowed.io/disclaimer/"
}